Annual Impact Reports

Every year we publish a report that describes what we have achieved in the previous year. To view a copy please click on the date below:

Reports and Articles

From time to time we produce reports on issues linked to our work. We will list copies of reports we have published on this page, including where we can, copies for you to download

Find our reports and articles here

LOCKED OUT: BARRIERS TO REMOTE SERVICES

A detailed look at how our clients and, in particular many of those who had made greatest use of our in-person services, coped with an increasingly digital world.

Jude Hawes & Sophia Hayat Taha - October 2021

LOCAL EXPERIENCE OF PERSONAL INDEPENDENCE PAYMENT CLAIMS

A report prepared for Stoke-on-Trent City Council’s Wider Welfare Reform Group based on a survey of members of North Staffs Advice Partnership (NSAP)

Jude Hawes (SNSCAB): – December 2016

Social Work Placements - costs and benefits to Advice Agencies

In this document, we aim to provide a synopsis of our placement experience and a descriptive framework which may enable other advice agencies to consider hosting similar placements.

Jude Hawes, Heidi Latala, Juliet Short (SNSCAB) - May 2015

Briefings

We also publish briefings on a variety of issues. They are listed here. The first 'batch' are briefings issued by our 'Potteries Gold' project, which focus on welfare reform and changes to the social security system. Click on the list below to access and download a copy of the briefing you want.