We offer face to face advice in four main locations across the area:
Hanley
Newcastle-under-Lyme
Biddulph
Kidsgrove
To find out where each office is and when they are open see below or download a printable version.
Opening Times leaflets and posters - from April 2019
A4 poster with map - All office opening times - updated August 2019
3 fold leaflet with all office opening times and info on other ways to access advice - Need Advice? leaflet - updated August 2019
A4 poster with Haney opening times and telephone advice times - Hanley opening times - updated April 2019
Hanley
Advice House,
Cheapside,
Hanley,
Stoke-on-Trent ST1 1HL.
To see where our Hanley office is click here
Email for advice: advice@snscab.org.uk
Drop in service:
Mondays: 9.30 am to 1.30 pm
Tuesdays: 9.30 am to 1.30 pm
Wednesdays: 1.00 pm to 5.00 pm
Fridays: 9.30 am to 1.30 pm
Immigration and Refugee & Asylum drop ins at Hanley
We have a limited number of tickets to give out each day on a first come first served basis so we recommend you arrive early.
Refugee & asylum drop in: Tuesdays, Wednesdays & Fridays at 9.30 am (doors open at 9.00 am)
Immigration drop in: Mondays, Tuesdays & Wednesdays at 9.30 am (doors open at 9.00 am)
In addition to our free Immigration Advice we also offer some paid for services.
Any charges will be discussed and agreed with you in advance. We will provide you with our price list and also with a list of solicitors who can provide this level of advice.
Any money we make from immigration advice goes back into funding advice services for everyone.
Download service hours poster for Immigration and Refugee & asylum drop ins
Download Immigration Service Price List
Newcastle-under-Lyme
25/27 Well St.,
Newcastle-under-Lyme,
ST5 1BP
The see where our Newcastle office is click here
Drop in service:
Mondays: 10.00 am to 1.00pm
Wednesdays: 10.00am - 1.00pm
Biddulph
10, Tunstall Road,
Biddulph, ST8 6HH
To see a map of our Biddulph office click here
Drop in service:
Mondays: 10.00 am to 1.00 pm
Wednesdays: 10.00 am to 1.00 pm
Thursdays: 10.00 am to 1.00 pm
Kidsgrove
Town Hall
Liverpool Road,
Kidsgrove,
Newcastle-under-Lyme,
ST7 4EH
To see a map of our Kidsgrove office click here
Drop in service:
Thursdays:10.00 am to 1.00 pm