Visit us for advice

Citiznes AdviceEach of our main offices offers a face to face drop in service. You can find details of their opening times and locations by clicking here. Services are offered in Biddulph, Kidsgrove, Newcastle and Hanley.

We also run outreach sessions at various locations around North Staffordshire. Many of these are by appointment only or involve referrals from other agencies.

Your first contact will be to assess what help you need and to agree how best that can be provided. If we can give you the advice or information you need there and then we will do so. However, this may need to be followed up by a full appointment, a referral to a specialist adviser within the Citizens Advice service or to another, more suitable source of help.

At a full appointment we aim to provide you with the full advice you need to solve your problem.