Call us for advice

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We are part of Citizens Advice's national Adviceline, the easiest way to access advice is on 03444 111 444. This service is staffed by friendly and professional staff, provides an initial assessment of your problem and will agree the best way of resolving it.  If we can deal with it there and then, we will.

In some cases you may need a longer telephone interview which we will arrange at a convenient time. We can also refer you to a local face to face service or signpost you to another, more suitable source of help such as a solicitor or specialist helpline if that is a better way of helping you.

This service is available as follows:   

Monday to Thursday: 9.00 a.m. to 5.00 p.m.

Friday 9.00 am to 4.30 pm

If you have a consumer problem then you should call the Citizens Advice consumer helpline on 03454 04 05 06

If you have been a victim of crime please ring our Victim Gateway service on 03300 881339