We currently have the following vacancies:

 Immigration Caseworker

We are expanding our Immigration advice team to provide additional services both to local people and to support other local Citizens Advice offices across the country.

Hours: 37.5 per week

Salary:  £24,964 p.a.

Needed to work on cases funded by the Legal Aid Agency and our fee charging advice service. Candidates must be accredited to IAAS level 2.

Closing date for completed applications: Friday 17 May 12 noon
Interviews: Thursday 23 May 2019

 To Apply: complete the Application Form, the form attached to the policy on employing offenders - links below- and return by the closing date.  Other information is also available via the links below:

Application Form

Policy on Employing Offenders

Equal Opportunities Monitoring Sheet

Job Description

Person Specification

Other Information

Background Information

 

Immigration Adviser

This is an exciting time to join SNSCA. We are expanding our Immigration advice team to provide additional services both to local people and to support other local Citizens Advice offices across the country.

Hours:  full or part time available

Salary: £23,398 p.a. (full time – pro rata for part-time)

Needed to provide 2nd tier support to other local Citizens Advice offices and telephone advice to clients. Candidates must be accredited to OISC level 2 or level 1 able to reach level 2.

Closing date for completed applications: 5.00 pm on Friday 17 May 2019
Interviews: Thursday 23 May 2019

 To Apply: complete the Application Form, the form attached to the policy on employing offenders - links below- and return by the closing date.  Other information is also available via the links below:

Application Form

Policy on Employing Officers

Equal Opportunities Monitoring Form

Job Description

Person Specification

Other Information

Background Information

 

Financial Capability Trainer

We are funded by the BIG Lottery Fund to continue to develop Potteries MoneyWise, a major financial confidence building initiative working across North Staffordshire.  We wish to appoint a Financial Capability Trainer.

We are ideally looking for a suitably experienced and skilled trainer with a knowledge of money advice, financial capability training and experience of delivering both one-to-one or group based training.  Training will be given and we will consider candidates with less experience.

Starting Salary:  £23,632 p.a. full time / £14,179 p..a pro rata 22.5 hours

Hours:   22.5 per week

Closing Date: Monday 20 May 2019

Interview Date: Wednesday 29 May 2019

 To Apply: complete the Application Form, the form attached to the policy on employing offenders - links below- and return by the closing date.  Other information is also available via the links below:

Application Form

Policy in Employing Offenders

Equal Opportunities Monitoring Form

Job Description

Person Specification

Other Information

Background Information

 

Support Service Co-ordinator - Staffordshire Victim Gateay

Staffordshire Victim Gateway supports victims of crime across Staffordshire, providing information, advice and/or practical and emotional support helping them cope and recover from their experience and exercise their rights under the Victims Code.  The role of the Support Service Coordinator is both an exciting diverse and rewarding.
We are looking to recruit a full time Support Service Coordinator to join our busy team. The successful candidate will provide day to day management for the County wide Staffordshire Victim Gateway Support team made up of a team of Victim Care Coordinators.

Duties will include:
• Day to day management, support and supervision of all support staff working within the Gateway Support  team,
• Assessing all incoming referrals, ensuring they meet the agreed criteria and allocating them appropriately.
• Providing guidance to the Victim Care Coordinators in relation to their case work
• Liaison with the Police and other Criminal Justice partners
• Ensuring a high quality service is maintained in accordance with agreed standards including regular monitoring and auditing of case files and support provided to victims
• Advocating for victims and acting as an Ambassador for the service

If you:

  • are caring and empathic
  • want to make a real difference
  • have a proven track record of co-ordinating or managing an operational support service
  • previous experience of supervising others including conducting formal reviews
  • present as a professional and assertive individual with effective and confident verbal/written communication skills
  • are able to listen, enable others and problem solve
  • have emotional resilience
  • are able to work under pressure
  • are experienced in the use of ICT
  • are flexible to work days, evenings and weekends as well as Bank Holidays, on a rota basis
  • possess a driving licence with access to a car for work purposes

Then we would like to hear from you.

Hours Available:   Full time 37.5 hours (5 days out of 7) working from our Hanley office.

Starting salary:  £26,211 p.a.

Closing date for completed applications:  Friday 31 May 2019

Interviews: Tuesday 11 June 2019

Please Note this position is subject to passing both DBS and Police vetting checks

To Apply:

Please complete the application form showing how you meet the essential criteria on the Person Specification, the form attached to the Policy on Employing Offenders and the Equal Opportunities Monitoring sheet and return by the closing date. Links to the application form and other relevant information are below:

Application Form

Policy on Employing Offenders

Equal Opportunities Monitoring Form

Job Description

Person Specification

Other Information