We have the following vacancies:

Telephone Gateway Assessor - Staffordshire Victim Gateway

Staffordshire Victim Gateway is an exciting addition to Citizens Advices portfolio of services that supports victims of crime and is commissioned by Staffordshire’s Office of the Police and Crime Commissioner. The service provides information, advice and or practical and emotional support to victims of crime helping them cope and recover from their experience and exercise their rights under the Victims Code, even if they have not reported the crime to the police.  We are looking to recruit a Telephone Gateway Assessor to join our team.

The successful candidate will be responsible for contacting all victims of crime referred to the service by Staffordshire Police and respond to third party or self-help referrals directly from victims. As an Assessor you will complete an assessment of the victims support needs and provide immediate and follow up information, advice and emotional support.

Hours: 22.5 per week - The hours will include weekends and an evening a week.

Starting salary: £16,781 full time / £10,068 pro rata 22.5 hours

Closing date for completed applications: 17th August 2018
Please Note this position is subject to passing both DBS and Police vetting checks

For further details please use the links below

To Apply: please complete using the links below: the Application Form, Equal Opportunities Monitoring Form and Policy on Employing Offenders Form and return by the closing date - details of how to return are shown on the application form.

Application Form

Equal Opportunities Monitoring Sheet

Policy on Employing Offenders

Background Information

Job Description

Person Specification

Other Information

 Support Worker - Staffordshire Victim Gateway

Staffordshire Victim Gateway is an exciting addition to Citizens Advices portfolio of service that supports victims of crime and is commissioned by Staffordshire’s Office of the Police and Crime Commissioner. The service provides information, advice or practical and emotional support to victims of crime to help them cope and recover from their experience and exercise their rights under the Victims Code even if they have not reported the crime to the police.  We are looking to recruit a Support Worker to join our team.

The successful candidate will manage both their own support caseload and when required assist the Service Coordinator in the supervision of the Gateway Assessment Team and any volunteers attached to the service.  The position is ideal for anyone with previous experience of support or casework who wishes to be engaged in providing direct support to clients whilst developing their supervision skills.

Hours: 30 – 32 per week

Starting salary:   £20,661 p.a. full time / £17,630 p.a. pro rata 32 hours / £16,528 p.a. pro rata 30 hours

Closing date for completed applications:  17 August 2018

For further details please use the links below

To Apply: please complete using the links below: the Application Form, Equal Opportunities Monitoring Form and Policy on Employing Offenders Form and return by the closing date - details of how to return are shown on the application form.

Application Form

Equal Opportunities Monitoring Sheet

Policy on Employing Offenders

Background Information

Job Description

Person Specification

Other Information