Each year we give 20,000 local people the advice they need to solve around 55,000 brand new problems.

If you need advice on any issue that is causing you a problem follow the links on this site to see how we can help you. The subjects we specialise in are problems with social security benefits, personal debt, or housing; employment disputes and immigration issues. We also offer specialist help to the victims of crime.

We make our services as accessible as we can to the many communities within the local area.  All of our premises have been especially designed to be as accessible as possible to people with physical disabilities, mobility or sensory impairments.


 We would like to wish all our clients, staff, volunteers and partners a very merry Christmas and a happy new year!

Open as usual:

Monday 17th to Friday 21st December 2018


Monday 24th to Friday 28th December 2018

Monday 31st December 2018

Tuesday 1st January 2019

Open as usual from

Wednesday 2nd January 2019

go to where are we page to find the opening times for each office and our outreach sessions


Services and Information


What we do

Problems rarely come singly. Our advice looks at the whole of a person's situation and addresses the whole of the problem.  Citizens Advice's uniquely holistic service enables us to address each of these issues, accessing specialist advice within the organisation where necessary, making referrals to external agencies where appropriate, but all offered under the umbrella of the area’s only genuine one-stop shop.

Annual Impact Report

To download a copy of our 2017 Annual Impact Report follow this link

A victim of crime?

 For help and support from the Staffordshire Victim Gateway please click here or visit the SVG website, or ring:

03300 881339