Click on any of the links to download the leaflet as a PDF. Check this page frequently to ensure you are using the latest version of our benefit leaflets.  We are currently updating all of our Benefit Leaflets to reflect the most recent changes to benefits.  If the information you require is not available below please check back at a later date. 

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Disability benefits

Personal Independence Payment and Disability Living Allowance are non-means tested benefits to help disabled people with mobility and personal care needs. They can be paid whether you are working or not. If you are already claiming PIP or DLA when you reach Pension Age you can continue to claim them but if you get sick after Pension Age you will need to claim Attendance Allowance. If you qualify for any of these benefits and have someone who provides care for you, they may be able to claim Carers Allowance.

Benefits for Working Age People

If you are too sick to work you can claim benefits for money for everyday living costs such as food and bills. This could be ESA or Universal Credit depending on where you live and when you first claim.


If you are able to work you will need to claim Jobseekers Allowance or Universal Credit depending on where you live and when you first claim.

January 2018 - please note that the DWP has suspended new claims for Universal Credit from now until the full service is rolled out. This will be June 2018 in Stoke. If you make a new claim in the meantime you will be invited to claim one of the 'legacy' benefits eg JSA, ESA. Anyone who is already claiming Universal Credit before January 2018 will stay on it.

In the gap between the temporary suspension of new claims for UC and the roll-out of full-digital UC, some people may be better off ending their claim for UC and going on legacy benefits. Our leaflet "Universal Credit changes from January 2018 - Can I end my claim for UC and claim other benefits instead?" looks at some of the pros and cons. If you think you may be better off switching, you need to get advice first as the wrong decision could leave you worse off and unable to switch back to UC until full digital UC is rolled out in your area.


If you have children or if you work and need to claim benefits to top up your wages you may be eligible for Tax Credits or Universal Credit depending on where you live and when you claim.

Benefits and Living Together

Guide to Universal Credit

Two Child Limit

Universal Credit - Getting Ready

Benefits for Older People


Challenging Benefit Decisions

Our Appealing benefit decisions leaflet will tell you about the different stages of challenging a decision. The Benefit appeal tribunals leaflet has more information on the tribunal stage.


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