Buy our Training

Training courses and services for your staff and volunteers.

For Training on Welfare Benefits

Browse our benefits training courses and services

Download a booking form and return to:

Deborah Williamson at Advice House, Cheapside, Hanley, ST1 1HL

or email to

North Staffs Advice Network Meeting - Free to all

Make sure you get your invitation by signing up for the mailing list

Please note that these events are strategic planning events and not training

For training on issues affecting people seeking asylum and the organisations who work with them

Browse our Refugee and Asylum training courses and services

For training on financial capability, confidence building or energy related training

Energy Best Deal Training for Front Line Staff

Energy Best Deal is a project run by Citizens Advice and funded by voluntary contributions from energy companies, who this year contributed £1.4 million to fund it.

Research last year revealed 3 in 10 people believe they will be unable to heat their homes to a comfortable level over the winter.

Learn how to compare gas and electricity costs, how to negotiate with providers and how to reduce energy use.

In many cases people can save hundreds of pounds on their gas and electricity bills. 

People may also be able to cut costs by making their home more energy efficient.

Citizens Advice Staffordshire North and Stoke-on-Trent is running Energy Best Deal Group sessions for front line staff as part of their Potteries MoneyWise project.

Training dates at Advice House, Cheapside, Hanley, ST1 1HL.

  • Tuesday     11th April        10am – 11am
  • Friday         21st April         2pm – 3pm
  • Friday           5th May         2pm – 3pm
  • Thursday    11th May        10am – 11am

To book your FREE place telephone Deborah Williamson on 01782 408 668 or email

We also run these group sessions for members of the public who live in Stoke and North Staffordshire. People attending group sessions who find they need further help can ask for one-on-one sessions under our Energy Best Deal Extra.

For more information about this and other services provided by Potteries MoneyWise contact: Diane Bradshaw, Financial Capability Project Leader. Tel: 01782 408687 or email: