Advice House Training

Training courses and services for your staff and volunteers.

For Training on Welfare Benefits

Browse our benefits training courses and services

Download the Advice House training brochure

Advice House benefits training October 2017 to March 2018

Advice House benefits training April 2018 to July 2018

Download a booking form and return to:

Deborah Williamson at Advice House, Cheapside, Hanley, ST1 1HL

or email to

North Staffs Advice Network Meeting - Free to all

Make sure you get your invitation by signing up for the mailing list

Please note that these events are strategic planning events and not training

For training on issues affecting people seeking asylum and the organisations who work with them

Browse our Refugee and Asylum training courses and services

For training on financial capability, confidence building or energy related training

Energy Best Deal Training for Front Line Staff / Energy Cusomers

At Advice House, Cheapside, Hanley, ST1 1HL

The training is suitable for anyone who would like to learn about switching their energy supplier or anyone who would like to learn how to help clients with switching.

FREE Courses in March 2018

Monday 5th March – 10am to 11.30am

Wednesday 7th March – 10am to 11.30am

Friday 9th March– 2pm to 3.30pm

Monday 12th March – 2pm to 3.30pm

Friday 16th March - 2pm to 3.30pm

Wednesday 21st  March - 11am to 12.30pm

Friday 23rd March - 2pm to 3.30pm

Thursday 29th March – 2pm to 3.30pm FULLY BOOKED

The session on Wednesday 21st March is followed by our monthly Lunch Club Benefits updating session from 1-2pm so you might like to attend both. Visit to find out more

The training aims to raise awareness of switching and how to save money on energy consumption, to reduce energy spend.

The key objectives of the course are;

  • To understand key terms that relate to energy contracts

  • To consider annually whether the energy tariff is best for the consumer

  • To understand the importance of checking annually

  • To identify ways of saving energy in the home

  • To be confident when considering switching tariff and or supplier 

  • To know how to begin tackling energy debts, and where to get advice

  • To know where to go for further sources of help and information.

Booking is essential - contact Deborah Williamson on 01782 408 668 or


We can also provide this training externally in March 2018 if you would like to book us to do a session. The sessions are suitable for members of the public as well as staff and volunteers from the VCSO sector. Maximum number is 24 trainees per session. We can also provide one-to-one sessions for members of the public in Stoke-on-Trent and North Staffs through Energy Best Deal Extra

For more information about Potteries MoneyWise contact: 01782 408 685