Volunteer Role: Research and Campaigns Worker


Purpose of the role


To co-ordinate, promote and be involved in all research and campaigns activities in the bureau


Main duties and responsibilities may include:


  • Complete and collate evidence forms that record information about the problems clients experience;
  • Identify and raise issues in the bureau and at meetings;
  • Conduct research and write reports on local issues.


Personal skills and qualities


  • A strong sense of justice.
  • Understanding of the importance of research and campaigns work.
  • Understanding of key current social issues, and their potential impact on CA clients.
  • Commitment to the aims and principles of the CA service.
  • Ability to give feedback clearly and sensitively.
  • Good report-writing skills.
  • Ability to analyse complex information.
  • Ability to work constructively with other agencies.
  • Ability and willingness to work as part of a team.
  • Ability to work on own initiative, within given guidelines.
  • Desire to continue learning.
  • Basic IT skills and willingness to learn further IT packages.
  • Good level of written and spoken English

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